Customer-facing order status display software
Queue-bust effectively and efficiently with CollectionPoint displays that integrate with your EPoS to keep customers informed of their order status; reducing complaints and improving customer experience.
CollectionPoint display screens show order status so customers can be kept informed on their order progress. Ideal for takeaways, quick service restaurants, cafes, attractions, warehouses and waiting rooms, the intelligent solution integrates seamlessly with the wider EPoS ecosystem, automating the whole process.
Staff can keep an eye on progress via the order status controller
Once an order has been prepared and it is ready for collection, use TouchPoint or TouchKitchen to finish the order ticket and send a notification to CollectionPoint to announce the order is ready to be collected.
If a customer misses their call it’s no problem, as the CollectionPoint remote control allows staff to recall missed orders at the touch of a button.
Reduce queues
Keep the queues away from the counter at busy times and allow your customers to browse as they wait for their order to be prepared.
Estimated wait times
Let customers know how long their wait is likely to be with automatically generated wait times.
Advertise
Use screen space to advertise to your customers. Let customers know all about your services as they anticipate their collection.
Customise CollectionPoint to fit with your existing branding
CollectionPoint is fully customisable and can be easily adjusted to match your business’ interior design and branding. Its design features also provide an opportunity for advertising space on a display that customers will be fully engaged in for a number of minutes, giving you the perfect opportunity to advertise promotions, new products or upcoming events.
